Shipping

 General Information

We ship to any address in New Zealand, and you can expect to receive your order within 3- 5 days (often sooner), from payment being received. If you are paying by bank transfer you need to allow up to two working days for us to receive the payment. Rural address may take an extra 1 or 2 days.

 

 

Delivery Cost

Our delivery cost is $6.95 New Zealand wide

 

 

 

 

Our Delivery Service 

We use both Courierpost and NZ Couriers for most deliveries, please specify to us if you have a prefered service in your area.

We endeavour to ship goods within 2 business days of receiving your order. Please note we do not ship orders on weekends or public holidays. All orders placed on a Friday will be shipped on the following Monday or Tuesday. You will receive email once your order has been shipped. 

Please ensure your shipping address is correct, we will not be held responsible for un-delivered orders due to incorrect delivery details. 

Our standard courier service is non-signature required, and the courier will leave it in a safe place if no one is home.  Please advise us if the area you live in is a rural area so we can advise the delivery company, this is to ensure you receive your order on time.

 

 

 Questions

If you have any questions about the delivery and shipment or your order, please contact us at foreverhuntress@gmail.com

Changed Your Mind ?

You may return new, unopened items within 30 days of delivery for a full refund, any returned items and packaging must be in perfect condition without fault or defect. return shippings costs will be the buyers responsibility.

 

 

Item Damaged or Received the Wrong Item?

In the unlikely event that you have received the wrong item, please contact us to arrange  a return, Forever Huntress will pay the return shipping costs if the return is a result of our error. 

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If any item you received is faulty or damaged, please contact us straight away on forever huntress@gmail.com  quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. 

We will then advise on how to proceed with the return and assist you through the process to resolve our error as quickly as possible.  You will have 30 days from receipt of the faulty item to return it to us according to our instruction.

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